Foley Collaborate Help
To Access Foley Collaborate:
- Type foley.highq.com into your browser URL field.
- Input your email address and password, then click on the gray Log In button. If you have any trouble logging in from the Client Login page, see troubleshooting options below.
- Accept the Terms and Conditions to enter the data room.
- Watch this video on how to log in and change your password.
To Access and Upload Files:
- Click on the Files tab to upload documents or view the files in the data room.
- Please follow these links for instructions on how to upload single, multiple, and zipped files and folders:
Troubleshooting Issues In External Client Environments
Unable to login or issue displaying pages:
Within your browser, clear the cache/cookies and browsing history. This will ensure you are logging into a fresh session.
Cannot access the Collaborate website:
Frequently, a firewall may be blocking the highq.com website. In order to access Foley Collaborate, your IT department needs to un-block or whitelist this domain: //foley.highq.com/foley.
Did not receive an invitation to Foley Collaborate:
This commonly occurs when your firewall is blocking incoming emails from @highq.com. To receive the invitations, please ask your IT department to un-block or whitelist the @highq.com domain.
Problems accessing files, showing blank pages:
This is commonly seen in Internet Explorer, but can occur in other browsers. Add the Collaborate site URL to “trusted sites” within your internet browser: //foley.highq.com/foley. This is typically a quick change done by the IT department.
Problem with documents not displaying properly:
If documents are not displayed correctly, e.g., incorrect fonts or signs and symbols displaying instead of text, clear the cache/cookies and browsing history from within your browser. Also, try a complete reboot of your machine.
