Telehealth Hardware and Software Vendors

Hardware and software vendors must balance a variety of issues when providing telemedicine services to customers, including the type and scope of the customer’s rights to use their technology, the type of maintenance and support services that the accompany the hardware and software, and whether to offer service levels (and if so, how to structure them). It is critical to balance market-based terms that support business growth with appropriate legal protections that secure the provider’s proprietary technology and limit its liability. We help clients strike this balance by leveraging our broad experience counseling technology providers and our deep knowledge in the development of effective hardware, software, and other technology-focused contracting models.